Merchant Support

Data One Merchant Services is dedicated to providing the best-in-class customer satisfaction. We understand the value of connecting with our merchants. Our representatives are dedicated to working with you to address any issue you may have. We take pride in providing you with clear explanations and solving any problem as quickly and easily as possible. Please don’t hesitate to contact us if you have any questions or concerns regarding your merchant account services.

For questions concerning your deposits, statements, disputes, or billing please contact us during normal business hours at 1­-800­-818­-0420, email us at support@dataonems.com, or complete the Merchant Support Inquiry Form found below. (Please allow 1 full business day for adequate responses.)

If you need immediate assistance, please contact your sales service representative directly.

Our office is open Monday — Friday, 9:00am EST — 5:30pm EST.

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24 hours a day, 365 days per year